4 Struggles Behind Running A Service Based Business No One Talks About

Starting and running a service-based business can be challenging, and there are many struggles that entrepreneurs face that may not be immediately obvious or talked about openly. Let's talk about a few struggles (also a solution for your problems).

Managing Your Walkins

Managing walk-ins can be a challenge for service-based businesses, especially if they do not have an efficient system in place for booking and scheduling appointments. Some common obstacles businesses may face include:

Preventing Overbooking

If a business is not careful, it can be easy to overbook appointments and end up with more clients than they can handle in a given time period. This can lead to long wait times and dissatisfied clients.

However, a virtual booking system can help service-based businesses prevent overbooking by allowing clients to schedule appointments online and only allowing appointments to be booked for times that are available. This can help to ensure that businesses do not end up with more clients than they can handle in a given time period, which can lead to long wait times and frustrated clients.

In addition to preventing overbooking, a virtual booking system can also help businesses to manage other issues related to scheduling appointments, such as booking ahead of time and no-shows. Bepro's virtual booking system allow businesses to set booking preferences, such as customizing how many days prior a client book an appointment. This can help to minimize the impact of last-minute appointments on the business.

Overall, a virtual booking system like Bepro can be a useful tool for service-based businesses to manage appointments and improve the customer experience. It can save time and reduce the workload for business owners, while also providing convenient and efficient services for clients.

No-show Protection

It is not uncommon for service-based businesses to experience no-shows, where clients cancel or do not show up for their appointments. Some studies have found that no-shows can be a significant problem for service-based businesses. For example, a survey conducted in the United States found that the average no-show rate for service-based businesses was around 15%. This can result in lost revenue for the business and can also lead to reduced efficiency if the business is not able to fill the cancelled appointments with other clients.

It is not uncommon for clients to cancel or not show up for appointments, which can be frustrating for businesses that rely on these appointments for revenue. One way that service-based businesses can try to prevent no-shows is by implementing mandatory online payments. By requiring clients to pay for their appointments in advance, businesses can reduce the risk of no-shows and minimize the impact on their revenue.

To minimize the impact of no-shows, there are a few different ways that businesses can implement mandatory online payments, with Bepro you can:

1. Make online payments mandatory for clients

Powered by Stripe your clients can make online payments when booking ultimately providing your company no-show protection. These payments can be made mandatory in whole or as a percentage.

2. Make online payments mandatory only for new clients.

New clients can be exciting, as well as leave you a lil sceptical. The uncertainty of whether they'll make it to their appointment cannot be guaranteed as this will be your first interaction with them. Worry not, Bepro allows you to make online payments mandatory for New Clients Only. This means that repeat clients can book without a deposit fee!

3. Use a payment gateway

Take Stripe for example, Bepro's online payments are powered by Stripe. A secure payment gateway allows businesses to accept online payments, such as credit or debit card payments. This can make it easier for clients to pay for their appointments in advance and can reduce the risk of no-shows.

Overall, implementing mandatory online payments can be a helpful way for service-based businesses to reduce the risk of no-shows and minimize the impact on their revenue. With Bepro you can do all.

Spontaneous walk-ins

If a business does not have an efficient system in place for managing walk-ins, it can be difficult to accommodate spontaneous clients and ensure that they receive the same level of service as those who have made appointments.

Although, Bepro's virtual queue system is a useful tool for service-based businesses to manage spontaneous walk-ins. A virtual queue system allows clients to join a virtual line or queue and receive a notification when it is their turn to be served. This can help businesses to manage the flow of clients and ensure that everyone is treated fairly and receives the same level of service, regardless of whether they have an appointment or are a walk-in.

To manage walk-ins effectively, it can be helpful for service-based businesses to have an online booking system like Bepro, that allows clients to schedule appointments in advance. This can help to minimize the risk of overbooking and ensure that the business is prepared for each appointment. It can also be helpful to have a system in place for managing booking prefereneces and no-shows, such as charging service's full amount when booking or requiring a deposit in percentage to secure appointments.

Get Your Solution In Less Than 5 Minutes Today

If you're interested in keeping your customers in queue, reducing operational drag and scaling your business. Then get your Virtual Waitlist & Booking solution in less than 5 mins today.